SHIPPING INFO DURING COVID-19 LOCKDOWN

Like you, we've never had to deal with such an uncertain time and as a business, we're committed to the health and safety of our community, customers and team.

Our online store is still open and ready to process orders, however our New Zealand warehouse is temporarily closed as per the requirements of our business within the lockdown period. All orders will be held and dispatched within 2-5 days once our warehouses are allowed to reopen. We will happily honour our returns policy on all online purchases during this time - note our timelines will be taken from the day you receive your package.

Please check in with us via our Instagram feed as we will be keeping everyone updated there or feel free to email susan@bandofboys.co.nz if you want to check the status of your order. We hope to be back up and running soon. Thank you for your understanding and continued support of our small New Zealand business. Stay safe everyone x

 

NEW ZEALAND SHIPPING


We will ship our boys clothing anywhere non-rural in New Zealand for a flat rate of $8.50 and to rural addresses for $10.50. All orders are sent via a courier service to ensure you get your package as fast and as safe as possible.  For North Island shipping, you should allow up to 2 working days and South Island shipping up to 3 working days. If you live in a rural area, allow at least another day for your parcel to reach you.  Once you have placed your order you will receive a confirmation email from us letting you know that your order has gone through. Once your parcel has left our door, you will receive an email letting you know it is on its way to you.
We have FREE SHIPPING to addresses within New Zealand for all orders over $150! This free shipping offer is NOT valid during sale promotional periods.

AUSTRALIA SHIPPING

We will ship our boys clothing anywhere in Australia for a flat rate of $15 via DHL. Delivery times will vary between each state, but you should allow for 2-4 working days for your package to reach you. Once your parcel has left our door, you will receive an email from DHL letting you know it is on its way to you and the target delivery date. All additional customs and import duties are the responsibility of the person purchasing. Check with your local authorities if you are unsure what these charges will be.
We have FREE SHIPPING to addresses within Australia for all orders over $150! This free shipping offer is NOT valid during sale promotional periods.

INTERNATIONAL SHIPPING

We ship worldwide for a flat rate of $30 via DHL. Delivery times will vary between each country, but you should allow for 3-6 working days for your package to reach you. Once your parcel has left our door, you will receive an email from DHL letting you know it is on its way to you and the target delivery date. All additional customs and import duties are the responsibility of the person purchasing. Check with your local authorities if you are unsure what these charges will be.
We have FREE SHIPPING to addresses to all other countries for all orders over $250! This free shipping offer is NOT valid during sale promotional periods.